Warranty

3 Month Return to Base Warranty

We guarantee this product against all hardware faults for a period of 3 months from receipt of the product. If there is a hardware fault within the first 14 days of receipt we will arrange for collection free of charge and replace or repair the product urgently (usually within 3 days). Where stock allows we normally send a replacement product on collection of the faulty one.

If there is a hardware fault after the first 14 days, you are responsible for safely returning the product to us. We can arrange collection for £18 including VAT. We will pay for the carriage of the replacement or repaired product back to you.

This Warranty does not cover accidental damage or software problems. If a product is returned under warranty and has been damaged or there is a software problem we reserve the right to charge for our labour and carriage costs.

12 Month Return to Base Warranty

We guarantee this product against all hardware faults for a period of 12 months from receipt of the product. If there is a hardware fault within the first 14 days of receipt we will arrange for collection free of charge and replace or repair the product urgently (usually within 3 days). Where stock allows we normally send a replacement product on collection of the faulty one.

If there is a hardware fault after the first 14 days, you are responsible for safely returning the product to us. We can arrange collection for £18 including VAT. We will pay for the carriage of the replacement or repaired product back to you.

This Warranty does not cover accidental damage or software problems. If a product is returned under warranty and has been damaged or there is a software problem we reserve the right to charge for our labour and carriage costs.

12 Month Collect and Return Warranty

We guarantee this product against all hardware faults for a period of 12 months from receipt of the product. If there is a hardware fault within the first 14 days of receipt we will arrange for collection free of charge and replace or repair the product urgently (usually within 3 days). Where stock allows we normally send a replacement product on collection of the faulty one.

If there is a hardware fault after the first 14 days we will arrange for free collection and return of the product. We will normally replace or repair the product within 5 working days.

This Warranty does not cover accidental damage or software problems. If a product is returned under warranty and has been damaged or there is a software problem we reserve the right to charge for our labour and carriage costs.