Laptop grading/condition Most of our laptops are used/refurbished so conditions can vary depending on the use they have had. We make great efforts to describe the condition of our laptops accurately so you know exactly what to expect and are not disappointed. If we have inaccurately described any of our laptops we will be happy to exchange it for a different laptop. We want you to be satisfied with your purchase. Before you buy from any other supplier check their descriptions and see it they are as detailed (and honest) as ours! Grade A A laptop with this grading will be in very good condition for it's age but more specifically the various components will be as described below: Screen No scratches, chips or scuff marks on glass. It has no dead pixels and the picture does not have “screen burn”. The screen has the correct level of contrast and brightness consistent with its age. It does not have an unusually large number of light or dark patches which affect the picture quality. Case There are no cracks in the outer case, screen, keyboard or drive surrounds (apart from some minor hairline cracks which are barely noticeable). All the coating on the case eg. rubber, silver is present apart from very minor scratches. There are no security badges or remnants of security badges on the outer casing, keyboard or screen surround. There may be scuff marks or minor scratches on the outer casing which is normal for a used/refurbished laptop. Keyboard This does not have excessive wear, for example, letters which are heavily worn and can hardly be recognised. It is normal for there to be some signs of wear on the keys eg. part of a small of letters worn off. Battery The battery charges properly and holds at least 1 hour's charge during normal operation eg. typing or surfing the net NOT playing DVDs/CDs. The battery will hold a full charge overnight. Grade B A laptop with this grading will be in good condition for it's age but more specifically there will some minor blemishes which prevent us from describing it as a Grade A. These are usually minor marks on the screen (which do not affect visibility) or the battery lasts for less than one hour on full charge. A full description of the blemishes will be shown in the condition section. Remember we are honest about the condition (and if anything are over fussy to maintain customer satisfaction). Can you be sure that other suppliers have the same ethos? Grade C A laptop with this grading will be in poor condition for it's age but more specifically there will some major blemishes. These are usually heavy marks on the screen or the case is in very poor condition. It is rare for us to sell these laptops as we either repair them to improve their appearance or do not buy them in the first place. A full description of the blemishes will be shown in the condition section. Remember we are honest about the condition (and if anything are over fussy to maintain customer satisfaction). Can you be sure that other suppliers have the same ethos? As New These laptops are normally more recent models which have been returned soon after sale for unknown reasons (for example, customer changed their mind or there was a fault which has subsequently been repaired). There may be very minor blemishes which will be described in the condition section. |
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